Accessibility Statement
Status: 26/06/2025
Accessible Digital Services at PCH Technischer Handel GmbH
As a responsible and forward-thinking company, PCH Technischer Handel GmbH is committed to designing its digital offerings to be accessible to all people. We align ourselves with the requirements of the EU Directive 2019/882 as well as the relevant national regulations on the accessibility of products and services. Our goal is to provide digital solutions that exclude no one and are easy and accessible for people with a wide range of needs. This accessibility statement applies to the websites published by PCH Technischer Handel GmbH at https://www.pch-shop.de/, https://www.pch-shop.nl/, https://www.pch-24.de/, https://www.pch-24.nl/, https://www.pch-24.com/ and https://www.pch-berlin.de/.
Information on the Service and Its Accessible Design
Our online shop offers a modern and convenient way to discover professional workwear, safety shoes, personal protective equipment, and much more. Thanks to clear navigation and well-thought-out search functions, you can quickly find exactly the products you need. Detailed information on each item makes selection easier, and the ordering process is completed in just a few steps. Various payment methods and a straightforward purchasing process contribute to a pleasant shopping experience. The platform is user-friendly and supports barrier-reduced use. In the personal customer area, individual settings can be easily managed after logging in. There you can access your order history, create favourite lists, subscribe or unsubscribe from the newsletter as you wish, and update personal details such as address, password, or email address at any time.
Accessibility on the Website
On our websites https://www.pch-24.de/, https://www.pch-24.nl/, https://www.pch-24.com/, and https://www.pch-berlin.de/ we use the AI-powered WordPress plugin AllAccessible, which allows a wide range of individual customisations. The goal is to create the most inclusive use possible for people with diverse needs. The most important features include:
Individual Display Settings:
- Adjustment of font size, font type, line height, and letter spacing
- Scaling of content
- Highlighting of titles and links
- Text alignment (left, centre, or right)
- Text magnifier for enlarged display
Visual Adjustments:
- Contrast settings: dark contrast, light contrast, high contrast
- Colour modes: invert colours, monochrome, high or low saturation
- Adjustment of text, title, and background colours
Sensory Support:
- Mute sounds
- Hide images
- Reading mask and reading guide to support text structure
- Disable animations
- Large, clearly visible cursor
- Highlights on hover or click
Barrier-Reduced Fonts:
- Easy-to-read standard font
- Special font for dyslexic users
Accessibility in the Online Shop
Our webshops https://www.pch-shop.de/ and https://www.pch-shop.nl/ are also equipped with the plugin “1-Click Accessibility Toolbar – A11y Ready”, which is specifically tailored to the needs of shop navigation. It offers the following features:
Visual Adjustments:
- Text enlargement
- High contrast mode
- Invert colours, monochrome, high/low colour saturation
- Enable easy-to-read font
- Disable animations
- Hide images
Usability and Structure Assistance:
- Underline links
- Visually highlight headings
- Large cursor for better orientation
- Reading guidance via a visual marker
These measures improve the usability of our websites for people with a wide range of needs and contribute to an inclusive digital experience. Our websites are continuously developed – content is added, functions are optimised, and offerings expanded. We always keep accessible use in mind and continually work to ensure unrestricted access for all people. If barriers arise or you have suggestions regarding accessibility on our websites, please use the following contact option:
Market Surveillance Authority of the Federal States for the Accessibility of Products and Services (MLBF)
An overview of the market surveillance authorities in the individual federal states is currently not available. As soon as this information is available, it will be provided here.